FREQUENT QUESTIONS
The store is open 365 days.
The rental day is : 9 : 00 - 19 : 00. We do not rent bikes for 1, 2 ... 24 hours.
Payment :
Only in the store in cash (better option) or by credit card, if you conclude a contract and pick up the bikes. We do not take a deposit.
We provide free :
SHIMANO, SPD MTB pedals, SHIMANO SPD SL, LOOK KEO (100% availability is not guaranteed), Helmet, Pump, Spare puncture repair kit, Saddle bag, Garmin holder, Phone holder, Crank power meter (available only for Trek Emonda Sram Etap), 2 water holders, Bike lock, Bike storage bags 35 x 40 x 10 cm (15 l), Child seat for 1 child
We provide not free :
Stroller with 2 wheels for a bike 6 € / 1 Day, CO2 cylinders for the inner tube of the bike 2 € / 1 pc, Cycling shoes - sizes 39, 42, 43, 44, 45, 47 (only when renting a bike) - 4 € / 1 Day, Bike bottle 0.75 l - 4 €, Baby stroller for 2 children 5 € / 1 Day
Insurance :
Ride Mallorca does not have bikes insurance in case of damage to the bikes by the client or theft of the bikes. Ride Mallorca will cover: bicycle malfunction, e.g.: broken chain, non-functioning gear lever.
Client payment : Loss of the key from the safety pulley, broken derailleur, theft of the bikes and other damage to the bikes are covered by the client.
Bikes setup :
Everything will be ready when you pick up the bicycle at the store.
Can you change the setting of my compact road bike with a size of 50/34 to a different gear ? ratio ? No
Bikes delivery :
Do you delivery bikes to my hotel or private home ?
No, because bikes need to be adjusted, you need to try it on to see if the size you ordered is right for you, etc.
Bikes setup :
Do you adjust the bike and seat to the rider's size or do you just give the bike to the rider and it's up to the rider to do the setup ?
Everything will be ready when you pick up the bike at the shop.
Price List :
Price list is for 1 - 14 days.
Can I rent a bike for just half a day ? No
Can I rent a bike on holiday for different days? YES
Bikes Reservations :
How is your booking process? Very easy.
Do I need to book a bike online ?
It is very good to order by www.ridemallorca.com - BOOKING ONLINE , the second option is to order by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mobile at +34 608 504 334
For more information 1click please:
Bike saddle/pedals :
Can I use my own saddle and/or pedals ? Yes
What size bike is suitable for me ?
You can find the bike sizes in the MENU on our website.
Bicycle transport :
Do you provide bicycle transport to allow cyclists to travel along the various routes around Mallorca ? No
Brand :
Do you have only TREK brand bikes ?
No , we have brands Orbea Denna ( road E - bikes ) and Crussis ( Cross E - bikes ) too.
Cycling product :
Do you sell cycling items such as map or water bottle ? Yes
What is the price ? Map is water resistant 80 x 55 cm ( folded map 20 x 10 cm ) cost 8 € and 750 ml water bottle cost 4 €.
Guided Bike Tours :
Do you offer guided bike tours ? No
Children's Bikes / Seats :
Do you provide child Bike ? Yes
112 is the European emergency number that you can call free of charge: police, ambulance, firefighters.
