Bicycle cassette : Can you change my compact 50/34 road bike setup with different gear ratio?
ANSWER:Regrettably, we do not modify the gearing of road bikes. We are utilizing the factory-recommended compact 50/34 road bike settings from Specialized and Trek. Compacts 50/34, on the other hand, are slightly lighter than triples and nevertheless provide more straightforward gearing options than a standard crank. They have been built with hilly terrain in thought.
BIKE DELIVERY: Do you deliver / pick up bikes from my hotel or my private home?
ANSWER:As a result of our experience, we like to set up and configure bikes in our shop so that our customers may test ride them and leave completely satisfied. Unfortunately, we no longer deliver or pick up bikes from hotels or private homes owing to technical issues. However, we always welcome reservations from clients in more outlying areas, provided that they make their own arrangements for picking up and dropping off the bike.
FREE BIKE EQUIPMENT: What is included in the price of renting a bike?
ANSWER:Yes, we do offer free helmets, but they are only offered on a first-come, first-served basis. It's best to collect them early morning. Clipless pedals are free as well, unfortunately, based on our previous experience, they can be limited on very rare occasions, perhaps once a year, if at all.
FREE BIKE EQUIPMENT: What else is included in the price of renting a bike?
ANSWER:Hired road bikes come with free mini bike pump, 2x water holders, basic bike computer, bike pedals, inner tube replacement kit and limited helmets availability. Hired fitness / cross bikes come with free mini bike pump, 1x water holder, inner tube replacement kit and limited helmets availability.
BICYCLE INSURANCE / BICYCLE SALVAGE: Do you provide insurance against bicycle theft or bicycle salvage in case of mechanical breakdown or accident?
ANSWER:We regretfully do not offer bike theft insurance. Please verify your own travel insurance policy; typically, it includes coverage for bike theft and damage. Cyclists are entirely liable for stolen or damaged bicycles. Most hotels feature secured bike storage to keep guests' bikes safe while traveling. We will be pleased to store your bike at our shop if space is not available. When cycling, make sure you always have a clear view of your bike during coffee or lunch breaks. However, if your bike experiences a technical problem or an accident, you can still acquire bike rescue cover from a third-party source MALLORCA BICYCLE RESCUE, with whom we have no affiliation. If a bike problem arises locally, we can assist you with bike mechanical issues or even replace your bike if the issue cannot be resolved directly.
BIKE PRICE LIST: How much does it cost to rent a bike from you? Can I rent a bike for just half a day? Can I rent a bike on holiday for different days?
ANSWER:Please find our most recent price list below for download or printing. Our policy only allows rentals from 9:00 to 19:00 (18:00 off season) for a minimum of one day. In order to obtain better hire rates for you, you are welcome to rent a bike for non consecutive days if necessary.
PRICELIST DOWNLOAD
BICYCLE BOOKING: What about your booking process? Is it necessary to reserve a bike online?
ANSWER:Online reservations are free and do not require payment in advance. At our front desk, you must pay the whole bike rental fee. We accepting cash and 10 € fully refundable deposit. For the rental agreement, we also require a picture ID document. Per group, one ID is sufficient. In the event of a cancellation, kindly get in touch with us right away. After successful reservation you will receive an email from us with a confirmation of your reservation including rental price. To avoid disappointment, we strongly advise all of our customers to make online bookings well in advance, especially when renting during the busiest cycling periods of the spring and fall. You often do not need to reserve your bike during the summer's low season; simply walking up should work (except SLR7 or S-Works).
BICYCLE SEAT / PEDALS: Can I use my own saddle and/or pedals?
ANSWER:Sure you can! We'll be more than happy to mount them for you free of charge.
What size bike is right for me?
ANSWER:With the help of the staff, determine which size bike is right for you. Please note that sizes are approximate.
SIZING GUIDE DOWNLOAD
BIKE TRANSPORT: Do you provide bike transport to enable cyclists to ride the various routes around Mallorca?
ANSWER:Unfortunately, we had to discontinue that option due to tech issues.
SPECIALTY BRAND OR TREK BRAND: Can I have the one I want?
ANSWER:Trek bikes are currently taking the place of Specialized in our shop. Therefore, we regrettably have no control over which bike brand customers will receive during the peak cycling seasons of spring and autumn or simply during busy days. Obviously, renting a bike to a cyclist who prefers a certain brand is not an issue if that brand is offered in our store at the time of the rental.
CYCLING PRODUCTS: Do you sell bicycle related goods such as maps or water bottles (bidons)? What is the price?
ANSWER:Yes, we offer water bottles, cycling jersey sets, and waterproof, high-quality cycling maps. Please verify price in our shop as it may vary.
GUIDED ROAD BIKE TOURS: Are guided road bike tours something you offer?
ANSWER:Regrettably, no. We don't provide guided road bike tours.
CHILDREN'S BIKE / SEATS: Do you provide children's bicycles, children's bicycle seats or children's bicycle trailers? How much does it cost?
ANSWER:Yes, but only in a small quantity; walk-in reservations only. Priced at €6 per day, children's bikes measure 20" (for ages 7-9 )and 24" (for ages 9–12). Using a child bicycle trailer day cost € 6. Free with the renting of a bike are child bike rear seats. Prices may vary, please verify price in our store.
MOUNTAIN BIKE: Do you rent mountain bikes?
ANSWER:Instead, we provide Specialized Cross Trail bikes with front wheel suspension, a very equal alternative to MTBs.
OPENING HOURS: When does your business open? How is the "rental day" calculated?
ANSWER:9:00 to 19:00 (18:00 off season) is the rental day. Please refer to the website's bottom for our opening times, as they may vary.
CAR PARKING: Is there parking near your store when I come to pick up my bike?
ANSWER:A toll-paying parking lot is located next the HSM Linda Playa Hotel. Sadly, parking is rather congested. However, there are other free parking spots close by; please download the map.
PARKING MAP DOWNLOAD
PEDAL SYSTEMS / AEROBARS: What clip-in pedal systems do you supply for free? Can I attach my own aerobars to the handlebars of my road bike?
ANSWER:We are providing free Look Keo, Shimano SPD, and Shimano SPD-SL clipless pedals. Very rarely, they might be limited. All Fitness, Cross and City bikes come with flat pedals. With the exception of S-Works and the TREK Émonda SLR 7, we let our customers mount their own Aerobars to our road bikes' handlebars.
PRIVACY AND COOKIE POLICY: What is your privacy policy and how do you protect your customers' data?
RIDEMALLORCA REVIEWS: I want to get feedback about the services offered by RideMallorca. Which review sites do you currently use?
ANSWER:Please feel free write your feedback to TripAdvisor, Google, Facebook, Yelp and HolidayCheck.
What are the roads like in Mallorca?
BUS SCHEDULE: How do I get to you when I pick up my bike by bus?
ANSWER:Two bus lines, 102 and 122, travel through Paguera. Ask for directions to the HSM Linda Playa Hotel when in Paguera. View the bus departure schedule. Route A11 travels directly to Paguera from the airport in Palma de Mallorca.
BUS SCHEDULES
SHOP RIDEMALLORCA: Can you advise me where I can see your bikes as I can't find pictures of what your shop looks like?
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