FREQUENTLY ASKED QUESTIONS AND ANSWERS
ANSWER:Regrettably, we do not modify the gearing of road bikes. We are utilizing the factory-recommended compact 50/34 road bike settings from Specialized and Trek. Compacts 50/34, on the other hand, are slightly lighter than triples and nevertheless provide more straightforward gearing options than a standard crank. They have been built with hilly terrain in thought.
ANSWER:As a result of our experience, we like to set up and configure bikes in our shop so that our customers may test ride them and leave completely satisfied. Unfortunately, we no longer deliver or pick up bikes from hotels or private homes owing to technical issues. However, we always welcome reservations from clients in more outlying areas, provided that they make their own arrangements for picking up and dropping off the bike.
ANSWER:Yes, we do offer free helmets, but they are only offered on a first-come, first-served basis. It's best to collect them early morning. Clipless pedals are free as well, unfortunately, based on our previous experience, they can be limited on very rare occasions, perhaps once a year, if at all.
ANSWER:Hired road bikes come with free mini bike pump, 2x water holders, basic bike computer, bike pedals, inner tube replacement kit and limited helmets availability. Hired fitness / cross bikes come with free mini bike pump, 1x water holder, inner tube replacement kit and limited helmets availability.
ANSWER:We regretfully do not offer bike theft insurance. Please verify your own travel insurance policy; typically, it includes coverage for bike theft and damage. Cyclists are entirely liable for stolen or damaged bicycles. Most hotels feature secured bike storage to keep guests' bikes safe while traveling. We will be pleased to store your bike at our shop if space is not available. When cycling, make sure you always have a clear view of your bike during coffee or lunch breaks. However, if your bike experiences a technical problem or an accident, you can still acquire bike rescue cover from a third-party source MALLORCA BICYCLE RESCUE, with whom we have no affiliation. If a bike problem arises locally, we can assist you with bike mechanical issues or even replace your bike if the issue cannot be resolved directly.
ANSWER:Please find our most recent price list below for download or printing. Our policy only allows rentals from 9:00 to 19:00 (18:00 off season) for a minimum of one day. In order to obtain better hire rates for you, you are welcome to rent a bike for non consecutive days if necessary.
ANSWER:Online reservations are free and do not require payment in advance. At our front desk, you must pay the whole bike rental fee. We accepting cash and 10 € fully refundable deposit. For the rental agreement, we also require a picture ID document. Per group, one ID is sufficient. In the event of a cancellation, kindly get in touch with us right away. After successful reservation you will receive an email from us with a confirmation of your reservation including rental price. To avoid disappointment, we strongly advise all of our customers to make online bookings well in advance, especially when renting during the busiest cycling periods of the spring and fall. You often do not need to reserve your bike during the summer's low season; simply walking up should work (except SLR7 or S-Works).
ANSWER:Sure you can! We'll be more than happy to mount them for you free of charge.
ANSWER:Use our bikes sizing guide to determine which bike size is suitable for you. Please note that sizes are approximate.
ANSWER:Unfortunately, we had to discontinue that option due to tech issues.
ANSWER:Trek bikes are currently taking the place of Specialized in our shop. Therefore, we regrettably have no control over which bike brand customers will receive during the peak cycling seasons of spring and autumn or simply during busy days. Obviously, renting a bike to a cyclist who prefers a certain brand is not an issue if that brand is offered in our store at the time of the rental.
ANSWER:Yes, we offer water bottles, cycling jersey sets, and waterproof, high-quality cycling maps. Please verify price in our shop as it may vary.
ANSWER:Regrettably, no. We don't provide guided road bike tours.
ANSWER:Yes, but only in a small quantity; walk-in reservations only. Priced at €6 per day, children's bikes measure 20" (for ages 7-9 )and 24" (for ages 9–12). Using a child bicycle trailer day cost € 6. Free with the renting of a bike are child bike rear seats. Prices may vary, please verify price in our store.
ANSWER:Instead, we provide Specialized Cross Trail bikes with front wheel suspension, a very equal alternative to MTBs.
ANSWER:9:00 to 19:00 (18:00 off season) is the rental day. Please refer to the website's bottom for our opening times, as they may vary.
ANSWER:A toll-paying parking lot is located next the HSM Linda Playa Hotel. Sadly, parking is rather congested. However, there are other free parking spots close by; please download the map.
ANSWER:We are providing free Look Keo, Shimano SPD, and Shimano SPD-SL clipless pedals. Very rarely, they might be limited. All Fitness, Cross and City bikes come with flat pedals. With the exception of S-Works and the TREK Émonda SLR 7, we let our customers mount their own Aerobars to our road bikes' handlebars.
ANSWER:We take the requirements of the GDPR seriously. Please find all necessary informations below.
ANSWER:Please feel free write your feedback to TripAdvisor, Google, Facebook, Yelp and HolidayCheck.
ANSWER:The roads in Mallorca are easy to navigate, well-maintained, and bicycle-friendly.
ANSWER:Two bus lines, 102 and 122, travel through Paguera. Ask for directions to the HSM Linda Playa Hotel when in Paguera. View the bus departure schedule. Route A11 travels directly to Paguera from the airport in Palma de Mallorca.
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